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Hotels and Resorts

Protecting Guest Experience and Your Hotel Reputation

It is important to manage pest risks in hotels to protect the wellbeing of your guests and at the same time, safeguard the health and safety of your valued employees. A spread of infection or disease will disrupt operations and productivity which will ultimately affect service delivery. When a pest infestation does happen, it can be difficult to eradicate, cause extensive damage and rapidly ruin a hard earned reputation.

Guests have the ability to share their pest horror story to the entire Internet community although the hotel’s overall quality could have been better than it seems. Hence hotels and any lodging premises have to be even more vigilant due to increasing travel trends and guests from around the world could be bringing hitchhiking pests with them.

Using Integrated Pest Management principles, Rentokil partners with hoteliers to ensure outstanding guest experiences will not be compromised by pest activity or problems.

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Why Rentokil?

  • Audit Support - We have in-depth understanding with Malaysia's legislative including internal and external audit requirements for the food related industry.

  • Online Reporting - Our online reporting application, myRentokil, allows better traceability and easy access to all key information of the pest management situation in your premises​.

  • Dedicated Account Owner - Supports multi-site customers to achieve consistent approach across all facilities with one point of contact.

  • Nationwide Support - With 10 branches throughout Malaysia, we ensure that all your pest control needs are in good hands giving you a complete peace of mind


Find your local agency

Peninsular South & East Coast

East Malaysia

Peninsular Central & North


Call your local branch

Residential: 1300 881 911
Commercial: 1300 882 911

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